Delete your account & data

Last updated June 28, 2026

This is a plain-language template for an early-stage product and is not legal advice. Have it reviewed by counsel before relying on it.

You can ask us to delete your ShowingMarket account and the personal data associated with it. You do not need to be signed in, and you do not need the app installed to make this request.

1. Delete it yourself, instantly

Sign in and go to Settings → Delete account permanently — or use this direct link: open account settings. After a confirmation step, your account and personal data are deleted immediately. No email, phone call, or support contact is required. The same option is available in the mobile app under Settings.

2. Can't sign in? Request deletion instead

If you no longer have access to your account, submit the form below with the email address on your account, or email briyad@gmail.com. We may contact you to verify that you own the account before we delete anything.

3. What gets deleted

Once your identity is confirmed, we permanently delete the personal data tied to your account, including:

Your profile and professional details (name, email, phone, brokerage, license, MLS ID, lockbox/Supra key)
Your coverage areas and notification preferences
Messages you sent, buyer-interest notes you logged, and your device push tokens
Location data captured during your showings (check-in/out and presence samples)

4. What we may retain

We may keep a limited amount of data where the law requires it or for legitimate business needs, such as:

Transaction and payout records needed for tax, accounting, and fraud-prevention (typically up to 7 years), handled together with our payments processor, Stripe
Records needed to resolve an open dispute, enforce our agreements, or comply with a legal obligation

Retained records are minimized and access-restricted, and are deleted when the applicable retention period ends.

5. How long it takes